Services |
Ennovate PremiumMB$ 99 /month |
Ennovate Premium$ 44.99 /month |
Ennovate Premium+$ 74.99 /month |
|---|---|---|---|
| Number of Users | Up to 3 | 4+ | Any |
| Help Desk Support | |||
| Unlimited phone, chat, and email support | ✔ | ✔ | ✔ |
| Ticket system | ✔ | ✔ | ✔ |
| Support for Mac and PC – desktop, mobile & tablet devices (max of 2 devices per user) |
✔ | ✔ | ✔ |
| Device performance and speed tuneups | ✔ | ✔ | ✔ |
| Troubleshooting, patching, and updates to hardware, applications, and devices | ✔ | ✔ | ✔ |
| New software installation | ✔ | ✔ | ✔ |
| Preventative Tune-Ups | |||
| Adware/spyware clean up, updates, virus protection verification, temporary files clean up, hard drive defragmentation, and startup optimization | ✔ | ✔ | ✔ |
| Remote and On-Prem Workforce Support | |||
| Help desk | ✔ | ✔ | ✔ |
| New employee onboarding & computer configuration | ✔ | ✔ | ✔ |
| Home network troubleshooting | ✔ | ✔ | ✔ |
| VPN configuration for secure remote access to company networks | ✔ | ✔ | ✔ |
| Preventative Tune-Ups | |||
| Adware/spyware clean up, updates, virus protection verification, temporary files clean up, hard drive defragmentation, and startup optimization | ✔ | ✔ | ✔ |
| Remote and On-Prem Workforce Support | |||
| Help desk | ✔ | ✔ | ✔ |
| New employee onboarding & computer configuration | ✔ | ✔ | ✔ |
| Home network troubleshooting | ✔ | ✔ | ✔ |
| VPN configuration for secure remote access to company networks | ✔ | ✔ | ✔ |
| Backups and Disaster Recovery | |||
| Backup strategy and solutions | ✔ | ✔ | ✔ |
| Automatic and secure backup of systems and data | ✔ | ✔ | ✔ |
| Support for disaster recovery planning | ✔ | ✔ | ✔ |
| Systems Setup | |||
| VPN Configuration | ✔ | ✔ | ✔ |
| Cloud network setup, configuration, and updates | ✔ | ✔ | ✔ |
| Email setup and configuration | ✔ | ✔ | ✔ |
| Firewall configuration and updates | ✔ | ✔ | ✔ |
| Systems Monitoring and Cybersecurity | |||
| Access to GeekSupport's licensed security suite | ✔ | ✔ | ✔ |
| Endpoint protection with advanced multilayered protection for computers | ✔ | ✔ | ✔ |
| Server security with real-time protection for your company data and files | ✔ | ✔ | ✔ |
| Full disk encryption with robust solutions for systems disks, partitions, or entire devices | ✔ | ✔ | ✔ |
| Advanced cloud-based threat defense against zero-day and never-before-seen threat types | ✔ | ✔ | ✔ |
| Extended detection & response delivering prevention, enhanced visibility and remediation | ✔ | ✔ | ✔ |
| Email security scans for malware and malicious software | ✔ | ✔ | ✔ |
| Network, computer, and systems security scans to detect vulnerabilities | ✔ | ✔ | ✔ |
| Mobile Device Management (MDM) | |||
| Monitoring, management, and security of all mobile devices connected to your network | ✔ | ||
| Device enrollment, configuration, updates, application management, and troubleshooting | ✔ | ||
| Device encryption | ✔ | ||
| Computer lockdown at termination | ✔ | ||
| Procurement & Provisioning (exclude cost of devices and shipping; other fees may apply) | |||
| IT infrastructure, devices, and software research and recommendations | ✔ | ||
| Device procurement from order placement through delivery to your specified location | ✔ | ||
| Secure inventory storage and management | ✔ | ||
| Device imaging and re-imaging using mobile device management software | ✔ | ||
| Device provisioning, prior to shipping to end user, to ensure device is setup with the operating system, software, and credentials required for each individual employee | ✔ | ||
| Purchase of new devices based on your business needs, brand preferences, budget, and functionality requirements | ✔ | ||
| Lease options available (contact us for more information) | ✔ | ||
| Data Compliance | |||
| Guidance to Implement and malntaln a data security and privacy compllance program that meets laws and regulations requirements applicable to your business | ✔ | ||
| Implementation and/or configuration of hardware and systems necessary to meet compliance | ✔ | ||
| Virtual CIO (5 seats minimum required) | |||
| Resource who acts as a trusted technology advisor | ✔ | ||
| Technology assessment and plan | ✔ | ||
| Fee Based Services - CALL US | |||
| Network, email, and data migrations | |||
| On-site support | |||
| Enterprise services (product or software support) |
