Number of Users
0
Help Desk Support
- Unlimited phone, chat, and email support.
- Ticket system.
- Support for Mac and PC – desktop, mobile & tablet devices (max of 2 devices per user).
- Device performance and speed tuneups.
- Troubleshooting, patching and updates to hardware, applications, and devices.
- New software installation.
Preventative Tune-Ups
- Adware/spyware clean up, updates, virus protection verification, temporary files clean up, hard drive defragmentation, and startup optimization.
Remote and On-Prem Workforce Support
- Help desk.
- New employee onboarding & computer configuration.
- Home network troubleshooting.
- VPN configuration for secure remote access to company networks.
Backups and Disaster Recovery
- Backup strategy and solutions.
- Automatic and secure backup of systems and data.
- Support for disaster recovery planning.
Systems Setup
- VPN Configuration.
- Cloud network setup, configuration, and updates.
- Email setup and configuration.
- Firewall configuration and updates.
Systems Monitoring and Cybersecurity
- Access to GeekSupport’s licensed security suite.
- Endpoint protection with advanced multilayered protection for computers.
- Server security with real-time protection for your company data and files.
- Full disk encryption with robust solutions for systems disks, partitions, or entire devices.
- Advanced cloud-based threat defense against zero-day and never-before-seen threat types.
- Extended detection & response delivering prevention, enhanced visibility and remediation.
- Email security scans for malware and malicious software.
- Network, computer, and systems security scans to detect vulnerabilities.
Number of Users
0
+
Help Desk Support
- Unlimited phone, chat, and email support.
- Ticket system.
- Support for Mac and PC – desktop, mobile & tablet devices (max of 2 devices per user).
- Device performance and speed tuneups.
- Troubleshooting, patching and updates to hardware, applications, and devices.
- New software installation.
Preventative Tune-Ups
- Adware/spyware clean up, updates, virus protection verification, temporary files clean up, hard drive defragmentation, and startup optimization.
Remote and On-Prem Workforce Support
- Help desk.
- New employee onboarding & computer configuration.
- Home network troubleshooting.
- VPN configuration for secure remote access to company networks.
Backups and Disaster Recovery
- Backup strategy and solutions.
- Automatic and secure backup of systems and data.
- Support for disaster recovery planning.
Systems Setup
- VPN Configuration.
- Cloud network setup, configuration, and updates.
- Email setup and configuration.
- Firewall configuration and updates.
Systems Monitoring and Cybersecurity
- Access to GeekSupport’s licensed security suite.
- Endpoint protection with advanced multilayered protection for computers.
- Server security with real-time protection for your company data and files.
- Full disk encryption with robust solutions for systems disks, partitions, or entire devices.
- Advanced cloud-based threat defense against zero-day and never-before-seen threat types.
- Extended detection & response delivering prevention, enhanced visibility and remediation.
- Email security scans for malware and malicious software.
- Network, computer, and systems security scans to detect vulnerabilities.
Help Desk Support
- Unlimited phone, chat, and email support.
- Ticket system.
- Support for Mac and PC – desktop, mobile & tablet devices (max of 2 devices per user).
- Device performance and speed tuneups.
- Troubleshooting, patching and updates to hardware, applications, and devices.
- New software installation.
Preventative Tune-Ups
- Adware/spyware clean up, updates, virus protection verification, temporary files clean up, hard drive defragmentation, and startup optimization.
Remote and On-Prem Workforce Support
- Help desk.
- New employee onboarding & computer configuration.
- Home network troubleshooting.
- VPN configuration for secure remote access to company networks.
Backups and Disaster Recovery
- Backup strategy and solutions.
- Automatic and secure backup of systems and data.
- Support for disaster recovery planning.
Systems Setup
- VPN Configuration.
- Cloud network setup, configuration, and updates.
- Email setup and configuration.
- Firewall configuration and updates.
Systems Monitoring and Cybersecurity
- Access to GeekSupport’s licensed security suite.
- Endpoint protection with advanced multilayered protection for computers.
- Server security with real-time protection for your company data and files.
- Full disk encryption with robust solutions for systems disks, partitions, or entire devices.
- Advanced cloud-based threat defense against zero-day and never-before-seen threat types.
- Extended detection & response delivering prevention, enhanced visibility and remediation.
- Email security scans for malware and malicious software.
- Network, computer, and systems security scans to detect vulnerabilities.
Mobile Device Management (MDM)
- Monitoring, management, and security of all mobile devices connected to your network.
- Device enrollment, configuration, updates, application management, and troubleshooting.
- Device encryption.
- Computer lockdown at termination.
Procurement & Provisioning (exclude cost of devices and shipping; other fees may apply)
- IT infrastructure, devices, and software research and recommendations.
- Device procurement from order placement through delivery to your specified location.
- Secure inventory storage and management.
- Device imaging and re-imaging using mobile device management software.
- Device provisioning, prior to shipping to end user, to ensure device is setup with the operating system, software, and credentials required for each individual employee.
- Purchase of new devices based on your business needs, brand preferences, budget, and functionality requirements.
- Lease options available (contact us for more information).
Data Compliance
- Guidance to Implement and malntaln a data security and privacy compllance program that meets laws and regulations requirements applicable to your business.
- Implementation and/or configuration of hardware and systems necessary to meet compliance.
Virtual CIO (5 seats minimum required)
- Resource who acts as a trusted technology advisor.
- Technology assessment and plan.
Fee Based Services - CALL US
- Network, email, and data migrations.
- On-site support.
- Enterprise services (product or software support).