Number of Users
Up to 3
4+
Any
Help Desk Support
Unlimited phone, chat, and email support
Ticket system
Support for Mac and PC – desktop, mobile & tablet devices (max of 2 devices per user)
Device performance and speed tuneups
Troubleshooting, patching and updates to hardware, applications, and devices
New software installation
Preventative Tune-Ups
Adware/spyware clean up, updates, virus protection verification, temporary files clean up, hard drive defragmentation, and startup optimization
Remote and On-Prem Workforce Support
Help desk
New employee onboarding & computer configuration
Home network troubleshooting
VPN configuration for secure remote access to company networks
Backups and Disaster Recovery
Backup strategy and solutions
Automatic and secure backup of systems and data
Support for disaster recovery planning
Systems Setup
VPN Configuration
Cloud network setup, configuration, and updates
Email setup and configuration
Firewall configuration and updates
Systems Monitoring and Cybersecurity
Access to GeekSupport’s licensed security suite
Endpoint protection with advanced multilayered protection for computers
Server security with real-time protection for your company data and files
Full disk encryption with robust solutions for systems disks, partitions, or entire devices
Advanced cloud-based threat defense against zero-day and never-before-seen threat types
Extended detection & response delivering prevention, enhanced visibility and remediation
Email security scans for malware and malicious software
Network, computer, and systems security scans to detect vulnerabilities
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Embark on the path to a brighter future by empowering your business with advanced technologies, expert guidance, and exceptional support.